Acumatica's ONLY Certified VoIP Provider: Integrate with Lightspeed Voice Today!
Unify your systems, cut costs, and streamline operations by integrating Lightspeed Voice® with Acumatica.
See How Businesses Use Lightspeed Voice Inside Acumatica
Lightspeed Voice is the only certified Acumatica VoIP provider built to sync calls, notes, and customer data directly into the ERP.
Our phone integration handles all logging automatically so teams work faster with zero manual entry.
This gives you the accuracy, speed, and visibility Acumatica workflows depend on.
Simplify Your Workflow with Lightspeed Voice and Acumatica
Easily access customer data, manage orders and invoices, and track real-time performance!
Caller info appears instantly when the phone rings
Secure, compliant data sync between systems
Recordings and notes attach automatically
LS Orbit mobile keeps your team connected
AI summaries update records automatically
Powerful AI Insights in Lightspeed Voice, Ready for You in Acumatica
NOVA handles transcription, summaries, and compliance tools on the Lightspeed Voice side, then pushes organized call details directly into Acumatica.
Stay Ahead with Sentiment Insights
Spot risks, capture opportunities, and strengthen relationships with NOVA AI.
See How Every Call Really Went
Spot tone and sentiment shifts to understand what clients are feeling.
Know When Clients Need You
Get fast alerts when calls turn negative so your team can act instantly.
Automatically Sync Every Call Into Acumatica
NOVA updates client records in Acumatica the moment a call ends. No manual data entry. No missed details.
- Call summaries and sentiment sync into the client record automatically.
- Call recordings attach to the account without any extra steps.
- Notes, follow-up tasks, and key details are organized and ready for your team.
Trusted by Acumatica users nationwide
"Lightspeed Voice offers the best customer/partner experience of any Acumatica ISV we work with."
Scott Gaspar
Advanced Systems Group, Inc.
Lightspeed Voice is a company dedicated to the success of their customers and has been a superb partner to MaxQ.
Craig Lehecka
MaxQ Technologies
Why Businesses Choose Lightspeed Voice
Fast, reliable communication and automation built for insurance workflows.
#1 Rated Phone Service
Reliable performance and clear call quality that keeps your agency moving without downtime.
Award-Winning NOVA AI
Real-time transcription, summaries, and sentiment insights that help your team follow up faster and work smarter.
98% Customer Satisfaction
Responsive support from people who know agency operations and fix issues the moment they appear.
4.9 Star Google Rating
Proven trust across thousands of users who rely on Lightspeed every day.
FAQs
Frequently Asked Questions About Lightspeed Voice + Acumatica. Can’t find the answer you’re looking for?
How does Lightspeed Voice integrate with Acumatica?
Calls, recordings, summaries, and sentiment insights sync directly into the correct customer record after each call. No manual entry.
Does NOVA work inside Acumatica?
Yes. NOVA generates call summaries, sentiment scoring, and key insights that flow into the customer record so teams can review everything in one place.
Are call recordings attached automatically?
Yes. When a call ends, the recording is logged to the right Acumatica account without extra steps.
Does this replace manual notes?
It removes most of them. NOVA provides clean summaries, sentiment details, and highlights from the call, which saves time and keeps accounts accurate.
Is the sync real-time?
No. Sync occurs immediately after the call ends, not during the call itself.
Will this help reduce follow-up delays?
Yes. Because calls and updates land in the right place without manual effort, customers get faster follow-ups and fewer things slip.
View our official Acumatica Marketplace listing →
Ready to See It in Action?
We’ll walk you through how the integration works in your environment.
