Set your open hours once and know that your office will forward and un-forward automatically.

Advanced monitoring to determine if your offices may be experiencing a power or network service interruption and will automatically redirect to pre-determined location or number that you can configure.

See at a glance your teams inbound and outbound call totals and who they’re currently on the phone with.

Combing our identity management features with customizable systems access makes sure your valuable data stays safe.

Transfer calls easily with drag and drop call transfers to speed up workflow and customer service.

Make it easier for your team to keep track of their time with our integrated time clock Time Cop!

With your provided music files we can play music on hold for your queues, ring groups, and even different music for different offices.

Time cop is a time management system that allows your team to clock in and out using their phone.

Have the freedom to roam while still being connected to the office by forwarding your calls to a specified destination.

Check out our ever-growing list of companies we integrate with and how we’ve integrated with them to make using Lightspeed Voice as your phone provider as seamless as possible with your favorite CRMs.

Keep costs down with toll free service, include with Lightspeed Connect!

Let clients call the right people directly with no menus, queues or complicated extension trees.

Setup your teams with location specific numbers so outbound calls show the nearest office, and inbound calls go back to the office their call originated from.

Connect your team wirelessly and stay productive, even when they’re out of the office!

Call recording can be enabled and disabled per extension, phone number, and server, and recordings will be available for listening and downloading.

Call reports can be run for individuals, offices, queues, and many more targets, the reports will contain details like total calls, missed calls, averages for ring times, queue wait times, and call durations.

Access your service from your mobile devices and you can make and take calls as if you were in the office.

Receive easy-to-read transcriptions of voicemails to stay on top of your client needs!

Control where calls go at all times so your clients connect with the right people, everytime.

Include multimedia content in your texts to better help clarify client problems!

Let people know when you’re out to lunch or out of the office with a user status!

Our tech team is graded in real-time and consistently achieves over 99% satisfaction and our Google reviews speak for themselves.

Check out our ever-growing list of companies we integrate with and how we’ve integrated with them to make using Lightspeed Voice as your phone provider as seamless as possible with your favorite CRMs.

Listen and whisper allows team members with permission to coach other team members and provide input while they are on the phone.

Solutions can be catered to your organization, association, or network to comply with any guidelines in place.

Coach your team on live calls to help solve client needs, all without your clients knowing.

Our dedicated sales and support teams are based in the US and are 100% focused on you!