December Customer Newsletter
As the year comes to a close, we’d like to thank you for being a valued customer of Lightspeed Voice. Your trust and partnership inspire us to keep innovating and improving. We can’t wait to share what’s next as we head into the new year!
Survive The Year-End Chaos with NOVA
With the end of the year comes a busy season of year-end reports, renewals, lighter staff, and last minute client updates. More than ever, your team needs to save time and focus on what matters most.
Our powerful AI assistant, NOVA, integrates directly into your CRM or AMS, effortlessly syncing call summaries and sentiment analyses - right where your team needs them most. Here’s what you could be getting if you enable NOVA:
- 🤖 Call transcriptions & summaries - capture every detail without lifting a finger, so your team never misses a key conversation.
- 🔗 CRM/AMS Integration - keep client records complete and accurate, ensuring nothing gets missed.
Make your teams’ day easier and your clients’ experience better – enable NOVA today. Navigate to the NOVA section of your Lightspeed Voice menu to get started.
✨ Don’t miss out. Smarter insights and stronger teams start with NOVA.
Hackers Never Take a Holiday: Are You Protected?
The holiday season is full of celebrations, travel, and year-end deadlines—but it’s also prime time for cybercriminals. With offices lightly staffed and inboxes overflowing, attacks like phishing and malvertising spike, with reports showing a 10% year-over-year increase in holiday scams.
Lightspeed Solutions helps you stay protected with:
- 24/7 Monitoring for Cyber Threats
- Employee Security Training and Phishing Simulations
- Next-Generation Threat Detection
→ Stay ahead of cyber risks this holiday season. Let Lightspeed Solutions help keep your business secure so you can focus on what matters most – finishing the year strong. Schedule a demo with Lightspeed Solutions today.
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Boost Efficiency with Lightspeed Voice + QQCatalyst
Stop wasting time hunting through tabs or digging for call history. Lightspeed Voice connects directly with QQCatalyst by Vertafore, making your communication process faster, smarter, and more organized.
When a customer calls, their record pops up instantly—giving you full visibility into their plan, history, and notes. Calls and texts are logged automatically, so your team can focus on the conversation, not the paperwork.
See it in action and discover how this integration keeps your agents efficient and your clients happy!
Rolling Into 2026: Catch Us On The Road!
Our calendar is already packed with leading industry events next month. From conventions to conferences, you’ll find us there — ready to talk VoIP, AI, MSP solutions, and more. Will you be attending? Stop by our booth to share what’s new with your business and see the latest updates from our team!
- Build Expo USA (Tampa, FL) - January 21-22
- Acumatica Summit (Seattle, WA) - January 25-29
- IndieTech (Hollywood, FL) - January 26-30
Spread Joy, Save on Your Bill
Unlock savings on your upcoming bill! Introduce a business associate to our services and enjoy up to one month free*. Seize this chance to save effortlessly by spreading the word about our services. It's effortless – encourage your colleagues to join us and relish the perks of being an esteemed customer. With our dependable and white glove services, satisfaction is guaranteed. Act now – begin referring today!
*Terms & Conditions Apply
