Will Acumatica screen pop to a Business Account page before a customer page is created?

No. Call pop only triggers to the Customer or Contact page. When a Business account is created and a phone number is added, Acumatica automatically creates a corresponding Contact record. When the call comes in, the Contact page opens, not the Business page. Notes can still be accessed from both.

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Will Acumatica screen pop to a Business Account page before a customer page is created?

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