Unified Communications for AMS360, AgencyZoom, and QQCatalyst
Built for the Vertafore Systems Agencies Rely On
This is a full two-way integration that syncs calls, texts, recordings, and notes across both platforms. Use AI tools like Smart Summaries and Sentiment Detection to surface key insights and simplify your next steps.
- Two-way call & text sync
- Call data and recordings added automatically
- AI-generated summaries written to the right records
- Smart sentiment scoring for cleaner customer insight
Call details, recordings, and notes are automatically linked to the right client records in AMS360. See caller context instantly and eliminate time wasted on documentation or searching.
- Call pop-ups with client data
- Automatic sync of notes, recordings, and activity
- AI tools like Smart Summaries and Sentiment Detection on each record
Lightspeed Voice surfaces caller details and logs call activity inside QQCatalyst as it happens. Get access to call logs, recordings, summaries, and client sentiment without chasing down data.
- Call pop-ups with client data
- Automatic sync of notes, recordings, and activity
- AI tools like Smart Summaries and Sentiment Detection on each record
AI Insights That Flow Into Your AMS/CRM
Spot Trends and Strengthen Accounts With Sentiment Insights
See How Every Call Really Went
Know When Clients Need You
Automatic Sync Into Your AMS/CRM
NOVA updates your system the moment a call ends. Summaries, sentiment, and recordings land exactly where they belong in your AgencyZoom, AMS360, or QQCatalyst records. No copying. No typing.
Why Growing Agencies Choose Lightspeed Voice
U.S. Based Support
Industry-Leading AI Insights
Built for Insurance Workflows
4.9-Star Average Rating
See How Lightspeed Voice Works With Your Platform
Whether your agency runs AMS360, AgencyZoom, or QQCatalyst, we’ll walk you through exactly how call data and AI insights sync into your workflow.
