Smarter Workflows with Lightspeed Voice and AgencyZoom

Connect calls, texts, clients, and conversations with a powerful two-way sync between AgencyZoom and Lightspeed Voice.
No pressure, no obligation, quick walkthrough

See How Agencies Use Lightspeed Voice Inside AgencyZoom

True two-way sync for calls and texts between AgencyZoom and Lightspeed Voice, work from either platform
Click the phone or SMS icon inside AgencyZoom to start conversations that run through Lightspeed Voice
All activity appears in both systems automatically, including notes, recordings, and messages
AI summaries and sentiment insights added directly to client activity after every conversation

See This Inside Your AMS

Watch how calls, texts, notes, and client activity sync automatically inside your management system.

Simplify Your Workflow with Lightspeed Voice and AgencyZoom

Easily connect call activity, client notes, policies, and conversations without leaving AgencyZoom.
Start calls and texts directly from AgencyZoom using Lightspeed Voice
Two-way syncing keeps both platforms updated in real time
Caller details displayed before you answer
No double entry and no missed follow up
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Stay Ahead with Sentiment Insights

Spot risks, capture opportunities, and strengthen relationships with NOVA AI.
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See Who Needs
Follow Up

Know which calls may require attention at a glance
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Know When Clients
Are Frustrated

Get alerts when tone and language signal concern

Automatically Sync Every Call Into AgencyZoom

NOVA captures call notes, recordings, and summaries, then delivers them directly into AgencyZoom without manual updates.
Call details showing an inbound call on 08/28/2025 at 3:55 PM EST where Chad Mclain answered a call from 9414510440 lasting 5 minutes 26 seconds with positive sentiment and an AI summary about discussing home insurance.CRM interface showing contact details for Chris Thompson and call, text, and note history with Douglas Powe.CRM interface showing contact details for Chris Thompson, call and text interaction history with Douglas Powe including sentiment analysis and call recordings links.
  • Calls logged instantly into client activity
  • See recordings, AI notes, and summaries in one place
  • Notes always visible where your team already works

Why Agencies Choose Lightspeed Voice

Fast, reliable communication and automation built for insurance workflows.
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#1 Rated Phone Service

Reliable performance and clear call quality that keeps your agency moving without downtime.
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Award-Winning NOVA AI

Real-time transcription, summaries, and sentiment insights that help your team follow up faster and work smarter.
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98% Customer Satisfaction

Responsive support from people who know agency operations and fix issues the moment they appear.
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4.9 Star Google Rating

Proven trust across thousands of users who rely on Lightspeed every day.

FAQs

Common Questions About AgencyZoom + Lightspeed Voice. Can’t find the answer you’re looking for?
What makes the AgencyZoom integration different?
This integration includes true two-way syncing. Agents can start calls or texts from AgencyZoom or Lightspeed Voice, and all activity, recordings, notes, and messages sync automatically between both platforms.
Do agents need to manually log calls?
No. Calls, notes, and recordings are logged automatically after each conversation.
Can I access recordings and summaries later?
Yes. Everything is saved inside AgencyZoom so your team can review any interaction at any time.

View our official AgencyZoom integration page →

See Your Calls Flow Directly Into AgencyZoom

Watch your AgencyZoom workflow become faster and more organized automatically.

  • Live walk through of the Lightspeed Voice plus AgencyZoom workflow.

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