Alert: Update Your Payment Information, Customer Portal Coming in 2025!

As a first step toward launching Lightspeed Voice’s highly-requested customer portal, we have begun moving customers to a new payment processor. Over the next few weeks, please check your inbox for an important email from help@lightspeedvoice.com with a unique, secure link to update your payment information. These emails will be sent on a rolling basis as we need all billing contacts to re-enter their payment details—even if you are using the same payment method currently in your account. This is a legitimate email from Lightspeed Voice and will look like this:

Be sure to check your spam or junk folder and contact us at 941-564-3010 for assistance.

Thank you for your prompt attention and stay tuned for updates about our new customer portal, launching in 2025!

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Holiday Cyber Tips From Lightspeed Solutions

The holidays are a time for joy, not for dealing with ransomware, phishing scams, or data breaches. Don't let cyber threats steal your festive spirit! Protect your business by unwrapping Lightspeed Solutions’ latest blog: "The 12 Cyber Scams of Christmas: A Holiday Cybersecurity Guide for Your Business."

Read the full guide now and keep your business safe!

Interested in adding expert IT and top-tier security solutions at an unbeatable, limited-time discount?

Contact us today to learn more about our end-of-year bundle offers! Bundle now for a month of FREE SERVICE.*

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Lightspeed Voice’s Integration with Zapier: New “Send Call Data on Hang Up” Trigger!

At Lightspeed Voice, we’re all about making your office more efficient, and our updated integration with Zapier takes automation to the next level! With this enhanced connection, you can now streamline even more of your office interactions and focus on what really matters—your customers and your team.

Imagine this: NOVA (Next-gen Office Virtual Assistant), detects a call with negative sentiment. Zapier can automatically notify you via Microsoft Teams upon hang-up, giving you the chance to address concerns immediately. Whether it’s escalating an issue to the right person or following up with a customer for a smoother experience, sending critical call data directly to the application of your choice will automate workflows and keep your office proactive and connected.

From syncing calls to your CRM to creating instant notifications, the possibilities are endless. Ready to take your office automation to the next level? Log into Zapier today and explore the latest integrations with Lightspeed Voice!

Want to learn more about how Lightspeed Voice and Zapier can transform your office? Reach out to us today! And don’t forget to ask about NOVA—our AI-powered assistant is the key to unlocking the full potential of your Lightspeed Voice service.

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Shape Integration Feature

Streamline Your Workflow with Lightspeed Voice + Shape Integration!

We're excited to share how seamless it is to use Lightspeed Voice with Shape CRM! Now, you can initiate calls directly from within the Shape dashboard using our integrated click-to-call feature.

Watch the video below to see how it works!

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Reminder - Update Your Mobile App!

The LS Orbit Mobile App just got better with New Messenger Capabilities!

Our latest walkthrough video guides you step-by-step through the LS Orbit mobile app's powerful features, now including robust Messenger capabilities for seamless communication with your team and clients.

Highlights:

• Easily send and receive text messages within the app
• Sync contacts with Quantum for continuity across platforms
• Filter messages, attach files, and manage notifications for a more streamlined experience

Available now on iOS & Android - search for "LS Orbit" and take your mobile communication to the next level!

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HOLIDAY SAVINGS!

Unlock savings on your upcoming bill! Introduce a business associate to our services and enjoy up to one month free*. Seize this chance to save effortlessly by spreading the word about our services. It's effortless — encourage your colleagues to join us and relish the perks of being an esteemed customer. With our dependable and white glove services, satisfaction is guaranteed. Act now — begin referring today!

Thank you for being a valued customer!

-The Lightspeed Voice Team

*Terms & Conditions Apply