Lightspeed NOVA (Next-gen Office Virtual AI)

Imagine a world where every customer interaction is seamlessly logged, summarized, and analyzed without lifting a finger. With our latest AI-driven feature, call summaries and sentiment analysis are automatically transferred to your AMS or CRM, in addition to existing integration features, giving you valuable insights of your customer interactions.

Here’s how this integration revolutionizes your workflow:

• Full Summary: No more manual entry! NOVA captures and transcribes every call, summarizing key points and actions.
• Sentiment Analysis: Understand the tone behind every conversation. NOVA provides a sentiment score for each call, helping you gauge customer satisfaction instantly.
• Enhanced Productivity: With less time spent on administrative tasks, your team can focus on what really matters – building stronger relationships with your clients.
  

Stay ahead of the curve by harnessing the power of NOVA to optimize your communication strategy. Ready to experience the future of customer interactions? Current Lightspeed Voice users can sign up on our website to become the first to unlock these features!

Lightspeed Solutions

In the digital age, data protection is no longer optional, it's a necessity. 43% of cyberattacks target small businesses, and only 14% of those businesses are prepared for such attacks. Don’t be unprepared!

Lightspeed Solutions provides these great features to keep your business shielded from cyber threats:

• White Glove U.S. Based Support
• Next-Generation Anti-Virus
• Phishing & Scam Prevention
• Managed Detection & Response

To ensure you’re protected, reach out to us immediately to secure your business!

NowCerts Integration Feature

Lightspeed Voice seamlessly integrates with NowCerts to enhance your agency's efficiency. This integration is designed to streamline your communication and elevate your workflow, making your day-to-day operations more efficient!

Seamless Call Management:

• Enjoy the convenience of receiving call pop-ups for every new call.
• Instantly access call data, recordings, texts, and emails from within either platform.
• Call History, Call Recordings, and Texts are synced across both platforms, ensuring you have the most up-to-date information at your fingertips.

Upcoming Trade Shows

With many exciting events on our calendar for the rest of 2024, we want to ensure you know where you can find us!

• Applied Net: September 9th-12th (Nashville, TN)
• Financial Planning Association Annual Conference: September 18th-20th (Columbus, OH)
• IndieTech: September 24th-26th (Indianapolis, IN)

We Love Your Feedback!

At Lightspeed Voice, we're dedicated to delivering top-notch products and services tailored to your needs. Your input is invaluable in helping us reach this goal. If you’ve had a positive experience with our services, we’d greatly appreciate it if you could take a moment to share your thoughts. Leaving a review is simple! Just head over to Google or Facebook and let others know about your experience.

Thank you for being a valued customer!

-The Lightspeed Voice Team