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February Customer Newsletter

This Valentine’s Day, we’re celebrating what matters most—connections.💕 We’re grateful for customers like you who trust Lightspeed Voice to power your communication. Look forward to exciting updates and tools designed to elevate your communication experience!

Upgrade Alert: A Smarter, Faster Messenger is Here!

Lightspeed Voice’s Messenger is now sleeker, smarter, and designed to keep you focused. Check out these updates in your Quantum platform or update your Orbit desktop app.

With new filtering options, instant mute controls, and effortless message management, staying connected has never been easier.

  • Organize chats with new filters: Read, Unread, and All
  • Mute notifications for distraction-free work
  • Copy and delete messages in a snap
Watch the New Messenger Video

AI Excellence: Experience NOVA Today!

Lightspeed Voice is dedicated to revolutionizing office efficiency, and our AI-powered phone system is turning heads—NOVA has been named a Business Intelligence Group AI Excellence Award Nominee! 🏆

NOVA is designed to save you time and money by transforming the way you manage calls, with features like:

  • Call Transcription – Capture every word effortlessly, ensuring no detail is missed.
  • Sentiment Analysis – Gain valuable insights into customer interactions to empower smarter decisions.
  • Call Summaries – Get instant recaps of conversations, streamlining follow-ups and record-keeping.

Join the future of communication with award-worthy AI technology. Upgrade to NOVA today and experience a smarter, more productive way to run your business! 🚀

A laptop with Lightspeed Voice's NOVA on it
Learn How to Enable NOVA

Scale Smarter with Lightspeed Solutions

Growing your business in 2025? That shouldn’t mean a growing IT headache. Lightspeed Solutions is here to help with:

  • Seamless Cloud Migration & Management – Move your systems to the cloud securely, eliminating on-premises IT burdens while ensuring flexibility and data protection.
  • Proactive Security & IT Management – Prevent downtime and cyber threats with expert monitoring, real-time updates, and phishing prevention training for your team.
  • Streamlined VoIP & IT – Simplify operations with a single trusted partner for communication, IT support, and cybersecurity.
  • Faster Onboarding, Better Support – Our U.S.-based experts provide quick, reliable service—helping you scale faster with tailored solutions that fit your business needs.

Whether you’re modernizing your infrastructure, securing sensitive data, or optimizing operations, we’re here to help you grow—without the IT roadblocks. Let’s build your future together!

Protect Your Business TODAY!

Don’t Miss Us at These Exciting Trade Shows

Our trade show calendar is jam-packed with exciting events this Spring, and we’re hitting the road to connect with you! From industry-leading conferences to can’t-miss expos, we’ll be front and center, ready to chat about the latest in communication technology.

If you’re attending, be sure to stop by our booth—we’d love to catch up, hear how your business is thriving, and show you what’s new!

  • HUG National Conference (Orlando, FL) - April 13th - 18th
  • Agent Brokers United National Convention (Las Vegas, NV) - April 24th - 27th
  • NetVU Accelerate (Charlotte, NC) - May 6th - 9th
Check Out Our Trade Show Schedule!

Reminder: Update Your Payment Information!

As a first step toward launching Lightspeed Voice’s highly-requested customer portal, we are moving customers to a new payment processor. Please check your inbox for an important email from billing@lightspeedvoice.com with a unique, secure link to update your payment information.

We need all billing contacts to re-enter their payment details—even if you are using the same payment method currently in your account.

Be sure to check your spam or junk folder and contact us at 941-564-3010 for assistance. Thank you for your prompt attention and stay tuned for updates about our new customer portal, launching in 2025!

We Love Your Feedback!

At Lightspeed Voice, we're dedicated to delivering top-notch products and services tailored to your needs. Your input is invaluable in helping us reach this goal. If you’ve had a positive experience with our services, we’d greatly appreciate it if you could take a moment to share your thoughts. Leaving a review is simple! Just head over to Google or Facebook and let others know about your experience.

Thank you for being a valued customer!

-The Lightspeed Voice Team

Ready for your Lightspeed Future?

Say HELLO to a fully featured communications platform and automated sales performance tools that are reliable, easy to use, and save you money!