Reminder: Update Your Payment Information, Customer Portal Coming in 2025!

As a first step toward launching Lightspeed Voice’s highly-requested customer portal, we are moving customers to a new payment processor. Please check your inbox for an important email from billing@lightspeedvoice.com with a unique, secure link to update your payment information. This email was sent on December 18, 2024. We need all billing contacts to re-enter their payment details—even if you are using the same payment method currently in your account. This is a legitimate email from Lightspeed Voice and will look like this:

Be sure to check your spam or junk folder and contact us at 941-564-3010 for assistance.

Thank you for your prompt attention and stay tuned for updates about our new customer portal, launching in 2025!

Exciting News: Lightspeed Partners with Applied Epic!

We’re excited to announce our new partnership with Applied Epic! Our teams are hard at work building a seamless, interactive user experience that will streamline your workflow like never before.

Each phone call will automatically search Applied Epic contact records, tying call information directly to the client account. Even if transferred, the receiving agent will have all necessary details at their fingertips. During calls, users can attach call notes and follow-up dates, all  automatically synced to an Applied Epic account or policy record. Users with NOVA AI enabled can also send call summaries and sentiment analysis directly to Applied Epic.  

Stay tuned for updates as we bring this powerful new functionality to life!

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Protect your Business with Lightspeed Solutions!

Was your New Year’s resolution to finally outsource your IT and get top-notch cybersecurity for your business? It’s not too late!

Lightspeed Solutions is here to help you:

• Stay focused on scaling your business while our dedicated U.S.-based experts ensure your systems are up-to-date, secure, and running smoothly
• Safeguard your data with advanced cybersecurity
• Optimize your operations with streamlined IT services and rapid turnaround times

As a Lightspeed Voice customer, you already trust us with your communication needs—let us take your business to the next level with Lightspeed Solutions!

Don’t Miss Us at These Exciting Trade Shows

Kick off 2025 with us! Our calendar is already packed with exciting events, and we want to make sure you know where to find us. If you’re attending, be sure to stop by the Lightspeed Voice or Lightspeed Solutions booth for a chat. We’d love to see you, catch up, and hear how your business is thriving!

• Acumatica Summit (Las Vegas, NV) - January 26th - 28th
• Applied Regional Summit (Irving, TX) - February 11th - 12th
• IT Expo (Fort Lauderdale, FL) - February 11th - 13th

Introducing Our Xanatek Integration

Discover the seamless workflow of Lightspeed Voice’s integration with Xanatek! Enhance your communication with real-time call pop-ups, instant access to call data, and one-click recordings—all directly within your Xanatek application.

Watch the video below to see how it works!

Unlock the Future: Experience NOVA Today!

Lightspeed Voice is dedicated to revolutionizing office efficiency, and our AI-powered phone system is the game-changing solution your business needs.

NOVA, the AI enhancement that saves you time and money by transforming how you manage calls. With features like:

• Call Transcription: Capture every word effortlessly, ensuring no detail is missed.
• Sentiment Analysis: Gain valuable insights into customer interactions, empowering better decision-making.
• Call Summaries: Get instant recaps of conversations, streamlining follow-ups and record-keeping.

Upgrade your communication process today with NOVA and experience a smarter, more productive way to run your business! 🚀

Kick-Off the New Year with Savings!

Unlock savings on your upcoming bill! Introduce a business associate to our services and enjoy up to one month free*. Seize this chance to save effortlessly by spreading the word about our services. It's effortless — encourage your colleagues to join us and relish the perks of being an esteemed customer. With our dependable and white glove services, satisfaction is guaranteed. Act now — begin referring today!

Thank you for being a valued customer!

-The Lightspeed Voice Team

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*Terms & Conditions Apply