Lightspeed Voice and AgencyZoom Forge Deeper Integration to Elevate Communication Solutions for Insurance Agencies
Lightspeed Voice, a trailblazer in cloud-based VoIP solutions, launched an enhanced integration with AgencyZoom®, Vertafore’s sales and marketing automation tool, to optimize communication efficiency for insurance agencies.
This strategic partnership establishes a seamless integration that empowers insurance agencies to elevate their communication workflows to unprecedented levels.
The collaboration introduces a suite of robust features designed to streamline operations and amplify productivity, including:
- Enhanced Call Management: Lightspeed Voice’s advanced call handling capabilities seamlessly integrated into AgencyZoom’s platform enable agencies to efficiently manage inbound and outbound calls, monitor call metrics, and glean actionable insights to enhance customer interactions.
- Customized Automation: Agencies can automate routine tasks such as call logging, recordings, and screen pops, freeing up teams to concentrate on strategic initiatives and deliver exceptional customer service.
- Real-time Collaboration: Synchronized communication logs and shared customer interaction histories empower teams to collaborate seamlessly, ensuring prompt responses and personalized engagement across all communication channels.
"We are excited about our expanded integration with AgencyZoom, to provide insurance agencies a unified communication experience designed to streamline workflows," remarked Joel Poythress, Chief Revenue Officer of Lightspeed Voice. "This collaboration equips organizations with cutting-edge technology to deliver unparalleled customer experiences while achieving their operational objectives."
“At Vertafore, we are always innovating to provide the best resources possible so our customers can stay competitive in today’s fast-paced market,” said Moe Latif, vice president of product management at Vertafore. “Through our latest collaboration with Lightspeed Voice, agents can now easily manage client communication and track client calls all without leaving the AgencyZoom platform.”
The integration between AgencyZoom and Lightspeed Voice is now available to businesses nationwide. For more information or to schedule a demo, visit www.lightspeedvoice.com/demo.
About Lightspeed Voice: Lightspeed Voice is a leading provider of communication solutions, dedicated to delivering innovative technology and unparalleled service to businesses. With a focus on innovation and customer satisfaction, Lightspeed Voice continues to be a trusted partner for organizations seeking reliable and advanced communication solutions.
