September Customer Newsletter
This September, we're moving ahead with more exciting updates in our latest newsletter. At Lightspeed Voice, we're committed to transforming the way you communicate, and we’re eager to share the features we've been developing!
Lightspeed NOVA (Next-gen Office Virtual Assistant) - AVAILABLE NOW!
Picture a world where every customer conversation is effortlessly recorded, summarized, and analyzed without any manual effort. With our cutting-edge AI-powered feature, call summaries and sentiment analysis are now automatically synced with your AMS or CRM, complementing the existing integrations and providing invaluable insights into your customer interactions.
- Complete Transcription: NOVA captures and transcribes every call to written text which enables quick reference and easy searchability.
- Sentiment Analysis: NOVA delivers a sentiment rating for each call, giving you real-time insights into customer satisfaction.
- Highlight Summary: Free your team from time-consuming admin work, allowing them to focus on what truly matters – fostering deeper relationships with your clients.
Get ahead of the competition by leveraging NOVA to streamline your communication strategy. Ready to take customer interactions to the next level? Watch the video below to learn how to enable NOVA!
Lightspeed Solutions
Is your business ready for an IT team that not only understands your technology needs but stays one step ahead?
With Lightspeed Solutions, you’ll get:
- White-glove U.S.-based IT support
- Next-gen Anti-Virus Protection
- Phishing and Scam Prevention
- Managed Detection and Response
- And so much more!
Let us handle your IT, so you can focus on growing your business. Contact us today to make sure you’re supported and protected!
ClientCircle Integration Feature
Lightspeed Voice now seamlessly integrates with ClientCircle to enhance your agency's efficiency. With this integration, enjoy the convenience of two-way texting! Whether you send a message in Lightspeed Voice or ClientCircle, your conversations will sync effortlessly across both platforms.
Upcoming Trade Shows
Busy show season is winding down. Here is a couple of events you can still catch us at in 2024!
- ASNOA Connect: September 30th - October 2nd (Chandler, AZ)
- InsureTech Connect: October 15th-17th (Las Vegas, NV)
We Love Your Feedback!
At Lightspeed Voice, we're dedicated to delivering top-notch products and services tailored to your needs. Your input is invaluable in helping us reach this goal. If you’ve had a positive experience with our services, we’d greatly appreciate it if you could take a moment to share your thoughts. Leaving a review is simple! Just head over to Google or Facebook and let others know about your experience.
Thank you for being a valued customer!
-The Lightspeed Voice Team