The user can install software on their computer, smartphone, or tablet to make calls over the internet. Lightspeed Voice offers its own softphone which can be accessed through its desktop application and web browser.

With the SaaS model, the software is no longer purchased and installed at your location. It is a service another entity provides, and you pay a monthly or yearly recurring fee. Costs are fixed, there is less risk, and there is little or no need to staff an IT department to ensure it is up and running and secure. New features are made available without your needing to do anything but adapt and start using them.

A software-defined vast area network uses software-based management to eliminate the complexity of packet routing by understanding applications, their performance, and t, the policies placed. Bandwidth allocation can be prioritized to allocate dynamic path selection for critical applications, like voice and video.

With Lightspeed Voice's Switchboard, you can easily keep track of activity in your office. You have access to a range of features, including user status, call information, voicemail, speed dial, call history, fax, and video chat. The Switchboard is available across all Lightspeed Voice platforms, including the desktop application, web browser, and mobile app.