With Lightspeed Voice's Messenger, you can keep all your text and email communication in one convenient location. Additionally, admins have the capability to access and view all Messenger communications.

A mobile network operator, abbreviated as MNO and sometimes also known as a carrier service provider, mobile phone operator, or mobile network carrier, is a telecommunications service provider organization that provides wireless voice and data communication for its subscribed mobile users.

With VoIP, you can take advantage of features such as call queue, call transfer, and call hunting. This method allows for the efficient distribution of calls to the appropriate person from a single telephone number. You'll save valuable time and reach the right person quickly. VoIP utilizes advanced algorithms to automatically route the call to the correct office or individual so that businesses with multi-locations aren't wasting time.

Multimedia Messaging Service is an evolution of the Short Message Service (SMS), extending the text content with capabilities to transmit multimedia messages to other mobile users. The messages can be any combination of images, animations, audio (voice, music), video, and text.

A Private Branch Exchange, also known as a PABX or Private Automatic Branch Exchange, is a telephony system that works as a customer's premises through trunk lines. Initially, PBXs were like a small telephone company switchboard, where users would rely on an operator to handle incoming and outgoing calls with the Public Switched Telephone Network (PSTN). However, users can now dial directly without an operator, and computer telephony platforms like automated attendants can also automatically route incoming calls.

A packet refers to a unit of data that is logically grouped and contains the payload (information to be transmitted), originator, destination, and synchronizing information. The main aim of using packets is to transmit them over a network, allowing each packet to be sent along the most efficient route to reach its intended destination. On one end of the communication, packets are assembled, and on the receiving end, they are reassembled based on the header addressing information at the front of each packet. Routers within the network will store and forward packets based on network delays, errors, and re-transmittal requests from the receiving end.

When data packets are transmitted over a computer network, "packet loss" refers to the loss of these packets. This can occur due to high network latency or an overload of switches or routers that are unable to process or route all incoming data.

Transferring an existing phone number from one carrier/provider to another is called number porting.

Network performance refers to the efficiency of a network, including its applications, hosts, and infrastructure devices, in delivering traffic with minimal delay and maximum availability.

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