The Internet Engineering Task Force (IETF) has established a standard for initiating, maintaining, and ending interactive user sessions. These sessions can include video, voice, chat, gaming, virtual reality, and more. However, it's important to note that SIP's presence on a network may sometimes affect the quality of VoIP phone calls.

Short Message Service refers to a type of messaging or texting that does not involve images, rich text, multiple recipients or media.

How easily a business can add extensions, lines, or integrate additional telecom equipment or features to their existing telecom systems.

A seat is a phone or a phone user, depending on the VoIP carrier. One person may have a phone at their desk in the office, use a softphone on their laptop at home, and use an app on their cell phone when they are out and about. Depending on the carrier, that might count as one seat or three, even though the person cannot use all three devices simultaneously.

SMS is a facility developed as part of the GSM standard that enables a mobile device to send, receive and display messages of up to 160 characters in Roman text and variations for non-Roman character sets.

The user can install software on their computer, smartphone, or tablet to make calls over the internet. Lightspeed Voice offers its own softphone which can be accessed through its desktop application and web browser.

With the SaaS model, the software is no longer purchased and installed at your location. It is a service another entity provides, and you pay a monthly or yearly recurring fee. Costs are fixed, there is less risk, and there is little or no need to staff an IT department to ensure it is up and running and secure. New features are made available without your needing to do anything but adapt and start using them.

A software-defined vast area network uses software-based management to eliminate the complexity of packet routing by understanding applications, their performance, and t, the policies placed. Bandwidth allocation can be prioritized to allocate dynamic path selection for critical applications, like voice and video.

With Lightspeed Voice's Switchboard, you can easily keep track of activity in your office. You have access to a range of features, including user status, call information, voicemail, speed dial, call history, fax, and video chat. The Switchboard is available across all Lightspeed Voice platforms, including the desktop application, web browser, and mobile app.