Never miss a call.
Keep your crews moving.
Respond faster.
Keep office staff and restoration crews connected with
AI-powered calling, texting, routing, and customer communication built for restoration businesses.
AI-powered calling, texting, routing, and customer communication built for restoration businesses.
98%
Call Answer Rate
2.5x
Faster Response
+34%
More Booked Jobs
NOVA AI
AI that gets the job done so you can focus on what matters most.
NOVA helps restoration teams respond faster, coordinate crews, and keep customers updated automatically.
Answered Calls
Never miss emergency requests.
Crews Connected
Coordinate staff and field teams.
Schedule Faster
Dispatch crews faster during urgent jobs.
Sends confirmation
Send updates automatically.
More Jobs.
Faster Response.
Less Busywork.
2.5x
More Faster Response
98%
Avg. Call Answer Rate
24/7
AI That Never Sleeps
BUILT FOR YOUR WHOLE TEAM
One communication system for your entire operation.
From the office to the job site, Lightspeed Voice keeps dispatchers, office staff, and restoration crews connected.
Office, mobile, and field teams in one system
Real-time updates and complete customer context
MISSED CALLS COST JOBS
Every missed call could be a job you never get back.
When emergencies need immediate attention, customers usually call the first company that answers.
85%
of callers won't call back if you miss their call.
$3,000+
average job value you could lose.
1 missed call
could mean a full week of lost work.
STAY AHEAD WITH
Sentiment Insights
Spot urgent restoration requests, improve response times, and strengthen customer communication before issues escalate.
See How Every Call Really Went
Spot tone and sentiment shifts to understand what clients are feeling.
Know When Clients Need You
Get fast alerts when calls turn negative so your team can act instantly.
WHY CHOOSE LIGHTSPEED VOICE
Built for Restoration Teams.
Backed by Real Results.
We help restoration businesses answer more calls, streamline communication, and keep office staff and field crews connected.
Office to Field Communication
We help landscaping businesses answer more calls, streamline communication, and keep crews connected.
Built to Scale
Add users, locations, and departments as your company grows.
Trusted & Reliable
99.99% uptime, enterprise -grade security, and US-based support you can count on.
4.9 Star Google Rating
Proven trust across thousands of users who rely on Lightspeed Voice every day.
Trusted by businesses across the country
Join thousands of teams that rely on Lightspeed Voice their business running and their phones ringing.
FAQs
Frequently Asked Questions About
Lightspeed Voice for Restoration Teams
Lightspeed Voice for Restoration Teams
Can restoration crews answer calls from the field?
Yes. Restoration crews can call and text customers directly from their business number using the Lightspeed Voice mobile app while staying connected on every job.
Does Lightspeed Voice support multiple crews or locations?
Yes. Manage multiple crews, office staff, departments, and service areas from one centralized communication platform.
Will I miss calls if someone is unavailable?
No. Calls can automatically route to backup team members, dispatchers, or mobile devices so urgent customer requests never go unanswered.
Can office staff route calls to restoration crews?
Yes. Dispatchers and office staff can quickly transfer calls, manage queues, and direct customers to the right crew faster.
Does NOVA AI help with customer follow-up?
Yes. NOVA AI can summarize calls, capture customer details, and help restoration businesses respond faster with updates and scheduling coordination.
See How It Works for Your Restoration Team
We’ll show you how Lightspeed Voice keeps your office staff and restoration crews connected while streamlining customer communication and dispatching.
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